Orders need to be received by 2pm Mon-Fri, 10.30am Sat for same day delivery in Gisborne. For rural deliveries please refer to our Rural Delivery Guide & Cut off times for same day delivery.

Delivery Charge in Gisborne is $10 when ordering over the phone.

Guaranteed delivery to schools by 3pm, workplaces by 5pm, home addresses by 7.00pm. Should these flowers arrive late, a refund of $10.00 shall be given.

Arrival times

Residential address:  from 10am-7pm
Local Schools:  from 10am-3pm
Local Work Premises: from 10am-5pm
Local Hospitals:  from 10am-7pm

Due to volumes of orders we cannot guarantee specific time deliveries. Please feel free to call us to discuss a particular time delivery & we will do our very best.

New Zealand Orders

We are able to send flowers throughout New Zealand  – there is an additional charge of $20.00. Please make sure we are supplied with a contact phone number. Choose Option “National Next Day Delivery – $20” when you are on the cart page. “Premium or Deluxe prices only”. Please note, the 24 hour Guarantee may or may not apply, some products may be unavailable.

We do not guarantee specific time deliveries for orders delivered outside Gisborne. When placing your order please advise of time delivery & we will endeavor to get them to the destination and we will contact you if there is a need to. Please make sure we have a contact phone number for the recipient.

Should you require to pick up your order from the our shop choose option “Shop pick up” when you are on the cart page, please advise the shop’s name,  time & date to collect.

We are unable to deliver on Sundays – with the exception of Mothers Day.

Nobody is Home

Our driver makes one delivery. Should the recipient not be home, they will leave your flowers in a safe place or alternatively left with a neighbour, providing they will accept your flowers until you arrive home. A note will be left in your door or letterbox where most convenient with instructions. To avoid delivery charges we require correct addresses.

Rural Areas & Delivery Guide

Delivery days: Mon-Sat
Order required: Day Before
Delivery charge: $10

Okitu
Wainui Beach
Whangara
Tolaga Bay
Anaura Bay
Tokomaru Bay
Te Puia Springs
Waipiro Bay
Whareponga
Ruatoria
TikiTiki
Rangitukia
Te Araroa


Delivery days: Mon-Fri
Order required: Before 9.30am
Delivery charge: $10

Ormond
Te Karaka
Whatatutu
Hexton
Eastwoodhill
Otoko
Matawai
Muriwai
Manatuke
Muriwai
Tiniroto
Te Reinga
Morere
Mahia
Nuhaka
Frasertown
Wairoa


Delivery days: Mon-Sat
Order required: Day before
Delivery charge: $5

Makaraka

24 Hour Replacement Guarantee

Provided you have followed the handy flower tips attached to your card we guarantee a minimum of 5 days of quality, or we will replace the flowers at no cost

We purchase flowers up to 3 times per week & flowers are of top quality – we also source the majority direct from the grower – with the peace of mind that our flowers are pretty much straight from the greenhouse!

However, if for any reason you are not satisfied with your order, let us know within 24hrs and we will be happy to replace your flowers. It is important that you notify us within this period so that we are able to assess the condition of the flowers before they start to deteriorate due to new conditions. If a wrong delivery address has been given we take no responsibility due to customer error.

Substitution Policy

We attempt to make the finished product as close as possible to the picture supplied, however at times the finished product may vary in colour & some blooms may be not in season or be unavailable. If so, a suitable similar flower shall be substituted.to both your specifications and the pictured style.

Similarly with containers, if suppliers are out of stock of a pictured container, vase or basket, we will use a product with a similar look.